Terms & Conditions

Personal data processing

The interested has the right to obtain confirmation of the existence of personal data, even if not yet recorded and their communication in a clear way. The interested has the right to obtain information on:

the origin of the personal data;
the purposes and the treatment conditions
the logic applied in case of treatment conducted by using electronic devices
the details of owners, managers, and representatives in accordance whit arts. 5, comma 2
subjects and subjects categories to whom data can be communicated or that can become acquainted with as legal representative in the State, on managers or officers.

The interested has the right to obtain information on updating, changes or, when it is necessary, the integration of data; deletion, transformation in anonymous form or blocking of data treated in infringement of law, including those that it is not necessary to store in relation with the purposes for whom the data were collected and proceeded.

Certification that the operations a) and b) have been notified, also as regards their contents, to whom the data were communicated or spread, unless if this attainment is impossible or involves a clearly disproportionate use of means in respect to the right protected.

The interested has the right to oppose, totally or in part:
for legitimate reasons to personal data processing, though regarding collection purposes;
to the personal data processing by banks and fiscal and tributary consulting company with the purposes of sending advertising materials or direct selling or for the carrying out of market research or commercial communication.
The owner of personal data processing is Pany by Lory - shop inside the San Lorenzo Central Market - 50100 - FLORENCE - ITALY to which communications may be sent via e-mail info@icantucci.it.
For the fulfillment of the contract, the personal data will be transferred to service companies such as freight forwarders and logistics companies. The data can also be known by banks and consulting and tributary companies

Conditions of Sale

1. Subject
The main subject of these General Conditions is the purchasing of products and services, provided as distance purchasing through the webpage on www.icantucci.it held by Pany da Lory - shop inside the San Lorenzo Central Market - 50100 - FLORENCE – ITALY

2. Acceptance of the General Conditions of Sale

The customer, by sending electronic confirmation of own purchasing order, unconditionally accepts and agrees to comply in its relations with Pany by Lory General Conditions and conditions of payment here described, declaring to have read and accepted all the indications provided in accordance with the above-mentioned regulations.

These General Conditions of Sale must read online by customers visiting the website before they confirm the order. Submission of the order confirmation implies full knowledge of the general conditions of sale and their full acceptance.
The Client agrees and commits, once the purchase process online is concluded, in printing and keeping these general conditions of sale already read and accepted during the purchasing process, in order to fully satisfy the condition in accordance to articles. 3 and 4 of Legislative Decree no. 185/1999


Purchasing methods

The customer purchases the products, available as illustrated and described in this website, at the price therein specified, to be confirmed at the time of the order confirmation, in addition to delivery charges. These can be seen during the order progressing and also when the order is closing ; they depend on the weight of the goods, on the place of destination and on possible precautions needed for shipping. Additional charges for shipment, such as the right to cash on delivery are separately shown at the time of closing the order. Before confirming the purchase, however, will be summarized costs for each product chosen, the total charge, delivery charges and additionally charges. After confirming the purchase, once the transaction is completed, the customer will receive by email the confirmation of the order containing:
the date of reception of the order
details of the products purchased with the relative prices
the total amount of the order
the date of dispatch
the date of delivery to the customer
data and details to make the payment in case of bank transfer

Guarantee and Replacement

The goods damaged or not complying with the product ordered must be returned within 10 days to Pany Lory - STORE INSIDE THE SAN LORENZO CENTRAL MARKET - 50100 - FLORENCE subject to notification by e-mail in which the anomaly should be described.

Right of withdrawal

In accordance with the limits of Legislative Decree 22 May 1999, n. 185, the customer has the right, within 10 working days from receipt of the goods required, to exercise the right of withdrawal. This right does not apply to products manufactured and subsequently opened by the customer, even if not consumed. The products and packaging must be untouched in order to exercise the right of withdrawal. In accordance with the above mentioned Legislative Decree 185/99 the right of withdrawal is reserved exclusively for users defined as "final consumers" and that is only to individuals who purchase products for their own use and act for purposes not related with their professional business, if any, with the exception of traders.

To exercise the right of withdrawal, the customer shall submit, within 10 days from receiving the goods, a recorder letter with advise of delivery to the following address:



This agreement will be regulated by Italian law. For any dispute concerning validity, interpretation or execution of this contract the jurisdiction is given to the Court of Prato.

Terms of delivery

Fresh products delivery methods

Pany by Lory, to ensure the perfect preservation of fresh and perishable items during the delivery period, uses the following procedure for packing / shipping of such products:

fresh products are vacuum packed;

Pany da Lory di Lorena Maestri & C. sas
Interno Mercato Centrale
50123 Firenze
Tel. 055.216071
P.iva 02271880482

  • Tel. 055-210671
  • 7:00 - 15:00
  • Interno Mercato Centrale San Lorenzo - 50131 Firenze